Legal
Privacy Policy
Last updated: April 2026 · Viceroy NM / Trunnion AI
This Privacy Policy explains how Viceroy NM ("Viceroy NM", "we", "us", or "our") collects, uses, and protects information when you visit trunnion.ai or contact us about Trunnion AI products. We are committed to protecting your privacy and handling your information with transparency.
1. Who We Are
Trunnion AI is a proprietary multi-agent AI orchestration platform developed and operated by Viceroy NM, a technology company based in New Mexico, USA.
For privacy-related questions, contact us at contact@viceroynm.com.
2. Information We Collect
Information you provide directly
- Name, email address, job title, and company name when you submit a demo request or contact form
- Email address if you sign up for communications from us
- Any other information you choose to include in messages sent to us
Information collected automatically
- IP address, browser type, operating system, and device information
- Pages visited, time on site, and referring URL
- Cookie and analytics data collected via Squarespace's built-in analytics
3. How We Use Your Information
We use the information we collect to:
- Respond to demo requests, inquiries, and messages you send us
- Send product updates, announcements, or marketing communications if you have opted in
- Analyze website traffic and usage patterns to improve the site
- Maintain the security and integrity of our website
- Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Retention
We retain personal information for as long as necessary to respond to your inquiry, fulfill the purpose for which it was collected, or as required by applicable law. Contact form submissions and demo request data are retained for up to 24 months unless you request earlier deletion.
7. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is hosted on Squarespace, which maintains SOC 2 Type II certification and industry-standard security practices. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Opt-out: Unsubscribe from marketing communications at any time via the unsubscribe link in emails or by contacting us directly
- Portability: Request your data in a portable format where technically feasible
To exercise any of these rights, contact us at contact@viceroynm.com. We will respond within 30 days.
9. Third-Party Links
Our website contains links to third-party websites including cortrova.com, haultro.com, zennvue.com, and viceroynm.com. Each of these sites has its own privacy policy. We are not responsible for the privacy practices of external websites and encourage you to review their policies before providing personal information.
10. Children's Privacy
Our website and services are directed at business and enterprise users and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: