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Legal

Privacy Policy

Last updated: July 7, 2026

This Privacy Policy describes how Trunnion AI ("Trunnion AI", "we", "us", or "our") handles information collected through this website at https://www.trunnion.ai (the "Site"). Trunnion AI is a Viceroy NM company. Products in the Trunnion AI portfolio run on their own domains and may be governed by their own agreements and notices.

Information we collect

Information you provide

When you submit our contact form or request a demo, we collect the details you enter. This can include your name, work email address, phone number, organization, and the message you send us.

Information collected automatically

To route and understand inquiries, our contact form and Site may also record marketing attribution parameters (UTM values), your IP address, and your browser user agent.

How we use your information

We use the information you provide to:

  • respond to your inquiry and follow up on your request,
  • schedule and run product demonstrations,
  • communicate with you about the Trunnion AI products and services you asked about,
  • keep records of our correspondence.

We do not sell your personal data.

Where your data is stored

Contact and lead information submitted through this Site is stored in a PostgreSQL database operated by Trunnion AI. We apply reasonable technical and organizational measures to help protect it.

Cookies and analytics

This Site uses first-party functionality and, when configured, third-party analytics. We use Google Analytics 4 (GA4) to understand Site usage, and an optional Meta Pixel for advertising measurement. These analytics run only when the corresponding identifiers are configured for the Site. If they are not configured, no analytics or advertising scripts are loaded.

Third-party services

We rely on a small number of service providers to operate this Site and respond to you. This includes email delivery services that we use to route and reply to your inquiries. These providers process information only to perform services for us.

Data retention

We retain contact and lead information for as long as needed to respond to your inquiry, to meet the purpose for which it was collected, and to comply with our legal and record-keeping obligations. When it is no longer needed, we delete or archive it.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to ask us to stop processing it. To make a request, contact us using the details below. We will respond within the time required by applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at contact@viceroynm.com. You can also reach Trunnion AI by mail at 8100 Wyoming Blvd NE, Ste M4-301, Albuquerque, NM 87113, US.