Define the problem
Map the current process, the costly handoffs and the outcome worth improving.
All platforms
Custom Software: Your workflow, built on the Trunnion control plane
A custom Trunnion build starts with your workflow, decision owners and environment. We use that operating context to scope an agentic application around a defined business need.
AI-generated illustration · Not a company or customer location
Built forTeams with a distinct operating problemProduct overview · September 2026
See the work in context
Picture the operating experience.
An illustrative workspace for teams with a distinct operating problem. Explore the work and the decision behind it.
Illustrative work queuePrepared for review
Workflow scopeSelected example
Integration reviewRelated work
Acceptance planRelated work
The next decision
Define a bounded first release
A distinct operating problem needs a shared view of the task, systems and acceptance criteria.
- Decision owner
- Application owner
- Action boundary
- Review before action
Illustrative decision reviewHuman decision required
Proposed next step
Define a bounded first release
Agree on the acceptance criteria before expanding scope.
Responsible reviewerApplication owner
- 01Check the context
Review the material behind the proposed action.
- 02Resolve the boundary
Confirm scope, permissions and consequences.
- 03Decide what proceeds
Approve, revise or decline through the defined workflow.
Concept only. Features, controls and records are confirmed for the proposed release.
Why Custom Software exists.
Not every important workflow fits an existing platform. A useful custom build needs a clear boundary: the task it owns, the systems it can reach, the decisions it must defer and the evidence needed to assess it.
Built by Trunnion AI, a wholly owned Duskbridge company. The exact product scope, integrations and operating controls are confirmed for the release and environment under evaluation.
Define an application around the operating need.
Design the boundary
Identify the data, systems and human decision authority the application needs.
Prove the workflow
Evaluate a bounded release against agreed acceptance criteria before expanding its responsibility.
From scope to an accepted release.
An illustrative sequence, not a product screenshot or a guarantee of released behavior.
Scope
Agree on the use case and success criteria.
Design
Map integrations, authority and deployment constraints.
Evaluate
Test the release against representative work.
Operate
Confirm ownership, support and change management.
Make the evaluation specific.
Start with the workflow you need to improve. Then confirm what the proposed release can actually do.
- What measurable workflow problem will the initial scope address?
- Which systems and data can the application access?
- Who accepts the release and owns it after deployment?
- Status
- Scoped engagement
- Portfolio
- Custom development service
- Technology owner
- Trunnion AI, LLC · Duskbridge
- Release scope
- Confirmed in the written agreement
What to know
about Custom Software.
Is a custom build a separate platform?
It is a scoped service engagement, not part of the seven-product public platform roster.
Can it connect to our existing systems?
Integration feasibility is assessed during scoping. Access, data quality, vendor constraints and the environment determine what can be supported.
Where do we begin?
Send a short, non-sensitive description of the workflow and what is blocking it today.
Related products & technology.
Portfolio relationships do not establish an included integration or entitlement.
Bring us the workflow you want to improve.
Start with a non-sensitive overview. Product fit, release scope and next steps belong in a direct conversation.